Privacy Policy
Last updated: March 2026
1. Introduction
K.Brough & Sons (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and the Constitution of the Republic of South Africa. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or interact with our business.
2. Responsible Party
K.Brough & Sons
83 St David Road, Houghton Estate
Johannesburg, 2198, South Africa
Information Officer: Heather Brough Morrison
Email: info@kbrough.co.za
Phone: +27 11 487 0115
3. What Personal Information We Collect
We may collect the following personal information: name and surname, email address, telephone number, company name and designation, information you provide through our contact form, and technical information such as your IP address, browser type and website usage data through cookies.
4. How We Collect Your Information
We collect personal information directly from you when you submit our contact form, send us an email or call us, and automatically through cookies and similar technologies when you browse our website.
5. Purpose of Processing
We process your personal information to respond to your enquiries and provide customer service, to provide you with information about our products and suppliers, to fulfil our contractual obligations, to comply with legal and regulatory requirements, and to improve our website and services.
6. Legal Basis for Processing
We process your personal information based on your consent (which you may withdraw at any time), legitimate business interests, contractual necessity, and legal obligations.
7. Sharing of Personal Information
We do not sell, rent or trade your personal information. We may share your personal information with our suppliers where necessary to fulfil your enquiry or order, service providers who assist us in operating our website, and regulatory authorities or law enforcement when required by law.
8. Cross-Border Transfers
Some of our suppliers are based outside South Africa. Where we share your information internationally, we ensure adequate safeguards are in place in compliance with Section 72 of POPIA.
9. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction or damage. These measures include secure hosting, access controls and encryption where appropriate.
10. Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
11. Your Rights Under POPIA
You have the right to request access to your personal information, request correction of inaccurate information, request deletion of your personal information, object to the processing of your personal information, and lodge a complaint with the Information Regulator. To exercise any of these rights, contact our Information Officer at info@kbrough.co.za.
12. Cookies
Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings or our cookie consent banner.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact the Information Regulator
If you are unsatisfied with how we handle your personal information, you may lodge a complaint with:
The Information Regulator (South Africa)
Website: https://inforegulator.org.za
Email: enquiries@inforegulator.org.za